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NFO shipments are urgent and highest priority shipments that get connected by direct flight to the destination airport through major commercial airlines. The shipment is picked up, taken to the airport and tendered on the next available flight. Upon flight arrival at the destination, CriticaLog retrieves the shipment and delivers the same to the consignee.
For critically urgent deliveries, it’s important that everything is on schedule. CriticaLog offers Hand Carry solution where the shipment is carried by dedicated personnel to the destination of choice while maintaining constant contact with the consignee. The dedicated freight forwarding solution enables maximum response to time-criticality.
Just In Time (JIT) is a strategy to increase efficiency by receiving goods only as they are needed for the process. A reliable supply chain is important for the success of JIT. CriticaLog’s operation enabled by technology ensures that the within city shipments are rushed and delivered within 2-4 hrs after pickup from the company’s warehouse.
Sometimes for a critical shipment, the logistics must happen without any transhipment. Rejecting the standard hub and spoke model, the logistics service provider must carry such shipment by a dedicated transport directly to the user. In addition to the time benefit, the shipment is secured from external impact compared to regular cargo handling.
The highest priority shipment is picked up, taken to the airport and tendered on the optimised flight on a dedicated airline waybill. We identify the optimal flight departing and arriving at origin and destination airports and connect the shipment in minimum possible transit time.
Sometimes companies accept the replacement of products that develop defects under the guaranteed period to ensure customer delight. In Swap deliveries, a new product is carried by the logistics service provider and the exchange happens at the customer’s place. Later, the defective product is consolidated and returned to the equipment manufacturer.
CriticaLog provides assistance in obtaining permit, approvals, no-objection certificates and other legal requirements for import / export pre-clearance at airport / port. We ensure that proper labelling is done for the shipment so shipments can be handled, stored as per the transit requirements by all stakeholders from pick up till delivery.
We have a specialised team to handle international queries. We ensure constant contact with our courier partner to update transit status to the customers. Once a query is raised we are responsible for planning, implementing and controlling both information and goods.
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