COVID-19 RESPONSE

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Response to COVID-19

As the COVID-19 active cases spread across India and globally, CriticaLog is continuously adapting its operations, evaluating risks and actively discussing with Government authorities to mitigate challenges. To closely monitor the situation, a WAR ROOM has been formed and is closely monitored by the Senior Management to ensure business continuity during these challenging times.

Operations

As you are aware, in order to minimise the spread of novel Coronavirus, Government of India has announced a nationwide lockdown till 31st May 2020. With the shutdown of domestic flights, trains, sealing of State borders and restriction in movement of commercial vehicles – transportation across the country has become extremely difficult. This has impacted our network operations adversely.

Rising to the challenge, while considering the safety of our employees, we have decided to prioritise movement of essential healthcare goods like life-saving kits, spare parts of essential medical devices, Coronavirus diagnostic kits, related essential equipment, pharmaceuticals etc. Non-healthcare consignments are being held in our network and will be delivered as the situation across the country improves.

We are in discussions with the Central Government, State Government, Police Authorities and other industry stakeholders to ensure continuity of essential services in coordination with our customers. As a responsible organisation, we have taken all precautions to ensure safety and security of our employees, vendors and associates during this crisis. We are constantly monitoring the situation and shall keep our customers updated as soon as the operation normalises.

Employees

Through continuous internal communication, we are updating our team members across the country to follow social distancing and self-hygiene parameters. As new updates unfold, all employees are being updated of precautionary measures to reduce exposure and spread of COVID-19.

As an organisation, we are ensuring that we operate and comply with GOI regulations and advisories as and when they are updated, while constantly adapting our operations to the needs of our customers.

We thank all our team members and customers for continued support as we drive through this challenging situation.